World-Class Customer Service
No other dry ice blasting company offers you this level of customer service.
From answering your technical support questions, to helping you find the right accessories for your unique cleaning application, to providing extended warranty and maintenance options, Cold Jet's customer support provides the personal service your business demands.
24 Hour Technical support
As a full service company, the Cold Jet customer support team of technicians are available 24 hours a day, 7 days a week.
Click here to learn more.
Accessories and Spare Parts
The Cold Jet customer service team is always available to answer your questions and assess your unique cleaning needs. We will recommend the appropriate accessories to complement your system. Each application is different and often a specialized configuration will maximize your system's performance.
Cold Jet's support team can also help you with any necessary spare parts to keep your equipment performing at its best.
To inquire about accessories or parts, call:
513-576-8981
800-777-9101 (toll free)
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Service and Maintenance programs
Get the most out of your equipment with these programs:
Extended Warranty
Complex installations and training
Regularly scheduled maintenance for maximum system efficiency
Additional Support - when regular troubleshooting tips are not sufficient
Site surveys for proper installation and recommendations for maximum performance
A temporary replacement system, should your system need to be repaired at our facility
To find out more about our service programs, call:
513-576-8981
800-777-9101 (toll free)
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Product Upgrades
Our Upgrade Program allows you to upgrade your competitive brand, older model or a dual-hose blast system. We want you to grow with Cold Jet and utilize the latest technology advancements in dry ice blasting.
To find out more about product upgrade options, call:
513-576-8981
800-777-9101 (toll free)
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Used Blasting Equipment
Cold Jet sells slightly used equipment from our rental fleet. This equipment may have come from customers who have upgraded older dry ice blast systems or from salesperson demo units. Cold Jet's used equipment has been fully inspected, cleaned and repaired (if necessary) to ensure it meets the quality and reliability that our customers have come to rely.
All Cold Jet dry ice blast machines come complete with blast hose, air hose, standard applicator and nozzle.
All used equipment has been reconditioned and comes with a 90-day warranty.
To find out what used equipment we currently have available, call:
513-576-8981
800-777-9101 (toll free)
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Training
Our equipment comes with a detailed training video covering proper start up, shut down, operation, safety issues and basic troubleshooting tips.
We have state-of-the-art training centers in Cincinnati, OH. and Rancho Cucamonga, CA. These centers are set up to provide training seminars to both large and small groups. Periodically, we also offer training seminars on specific cleaning applications as well as on individual blasting systems. We can also provide on-site training programs upon request.
To find out more about our training seminars, call:
513-831-3211
800-337-9423 (toll free)
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