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Parts & Accessories

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No other dry ice blasting company offers you this level of customer service

Complete this simple form to get in touch with Cold Jet Customer Service. Typically we will be in touch with you in less than 1 business day.

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Answering any of these questions may help us respond to you more quickly with more pertinent information.

What type of machine do you own?
Serial number of machine (for faster service):
What is your service need?
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24 Hour Technical Support

As a full service company, the Cold Jet customer support team of technicians are available 24 hours a day, 7 days a week.

Customer Support

United States/Canada

+1 800-777-9101 (toll free)
+1 513-831-3672 (fax)


+32 (0) 1353 9655


+49 (0) 6551 9606.14

All other locations

+1 513-576-8981

After-Hours HOTLINE

United States/Canada

+1 800-777-9101 (toll free)

All other locations

+1 513-576-8981


United States & all other locations

[email protected]

Web Forms

Contact Customer Service

Click here to contact Customer Service through our web form

Request Parts

Click here to request parts and accessories for your machine