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World-Class Customer Service

No other dry ice blasting company offers you this level of customer service

From answering your technical support questions and helping you find the right accessories for your unique cleaning application, to providing extended warranty and maintenance options, Cold Jet's customer support provides the personal service your business demands.

24 Hour Technical Support

As a full service company, the Cold Jet customer support team of technicians are available 24 hours a day, 7 days a week.

Customer Service Request

Contact Customer Service through our web form
Service Request

Parts Request

Request parts and accessories for your machine
Parts Request

Technical Support

United States/Canada

+1 800-777-9101 (toll free)
+1 513-831-3672 (fax)

Europe

+32 (0) 1353 9659

Germany

+49 (0) 6551 9606.14

All other locations

+1 513-576-8981

After-Hours HOTLINE

United States/Canada

+1 800-777-9101 (toll free)

All other locations

+1 513-576-8981

E-mail Support

United States & all other locations

[email protected]

Europe

[email protected]