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Technical Sales Representative – Ontario, Canada

Due to our rapid company expansion and growth, we are seeking qualified sales candidates to apply for the position of Technical Sales Representative for Canada, based in our Cambridge, ON office. Technical Sales Representative are regionally-based, supporting Cold Jet Regional Sales Managers in the field to grow the business with a combination of sales and service activities. Please note that we are looking for locally-based talent and as such, relocation assistance is not provided.

Position Responsibilities

  • Own the relationships with existing customers to increase sales of new machines, accessories, parts, and service while gaining recognition as a point of contact
  • Sell consultatively while making recommendations to prospects of various Cold Jet solutions
  • Efficiently perform basic equipment maintenance, minor repairs and upgrades at the customer site
  • Provide installation, service and troubleshooting support on dry ice production equipment, dry ice blasting machines, and engineered systems at Cold Jet service centers and at customer facilities
  • Prepare quotes and demonstration performance sheets
  • Train customer personnel on the proper use and safety of Cold Jet equipment
  • Conduct on-site evaluation visits and/or product demonstrations on behalf of the Regional Sales Manager
  • Work within an annual business plan in conjunction with the Regional Sales Manager (RSM) focused to exceed the sales budget and expand the existing customer base.
  • Develop qualified leads through referrals, telephone canvassing, cold calls, direct mail, email, and networking
  • Input customer and sales data in the CRM system, both as a selling tool and as a means of gathering information used by sales management and marketing to strategically grow the business
  • Participate as a team member in the development of Cold Jet’s sales and marketing infrastructure and strategy and such other activities as required and assigned to help the company overall

Position Requirements

  • Five or more years experience in field service working with electro-mechanical, hydraulic, and pneumatic equipment. Experience working with integrated equipment controls preferred
  • Technically savvy with the ability to learn, discuss, and repair products on a technical level
  • Must be able to drive a company pickup truck or van with a tow-behind trailer
  • Must be prepared to travel with approximately 50% to 75% potential of overnight hotel stays per month in the Canada Region
  • Strong business communication skills from oral presentations to written proposals
  • Able to communicate at all levels within an organization and engage others in conversation, relate, and persuade
  • Able to work both independently and in a team environment
  • Demonstrated computer proficiency with MS Office Suite, especially Excel, and CRM applications


  • Cold Jet Technical Service Representative earn a base salary plus an uncapped commission. Performers are the best paid in our industry segment with endless potential
  • Career path may lead to Regional Sales Management role
  • Company vehicle

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